After Sales Support and Service
| |
• Project completion
is not good-bye. Our personnel stay in touch to ensure
clients’ subsequent needs receive our attention.
We continue as a long term liaison between client and
vendor
• Contract maintenance and 24/7 support
services are available |
AZCAR is a leader in providing broadcast and professional
video and audio service and support. We have the largest
factory authorized service facility in the area. Our service
engineers are certified and receive continued factory training
to stay current with the ever-changing technologies.
The AZCAR service department works on thousands of products
each year from top manufacturers such as Sony, Panasonic,
Sharp, JVC, Canon, Ikegami, Fujinon, and many other industry
leaders.
We offer customized maintenance contracts to fit the specific
needs of organizations of all sizes. A comprehensive preventative
maintenance package can be designed that provides regularly
scheduled on-site service, which includes all labor and
parts over an extended period of time, saving the client
hourly charges associated with normal and rush repairs.
Most comprehensive service agreements are the equivalent
of having your own on-call engineer.
AZCAR Service and Support maintains a comprehensive parts
department, carrying a variety of parts from small and large
manufacturers to help speed the repair process. We are also
able to provide over-the-counter parts sales, which we ship
to all areas of the country.
Under our repair and maintenance
services, we offer our clients the following:
| |
• Pickup and delivery
for off-site repairs
• Testing, troubleshooting
and repair of broadcast and commercial audio/video equipment
• Equipment maintenance service reports
• 60-day warranty for all parts and labor
• Quick turnaround
• Scheduled maintenance
• Refurbishment
• Purchase parts and
equipment
• Technical support
•
On-site maintenance for troubleshooting audio/visual
systems |
For more information on AZCAR's service offerings, please
contact:
Bob Young
bob.young@azcar.com
